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We use cookies to ensure you get the best experience on our website. If you continue to use this site we will assume that you are happy with it. For more information, please read our privacy policy.


Privacy policy

We value honesty and clarity and are committed to building strong and lasting relationships with our clients based on trust and mutual benefit. In accordance with this philosophy, the protection of your personal data is essential to us and we would like to inform you through this privacy policy of how we collect and process such data.

This policy of protection of personal data applies to all data collected on the site of the company UTOPOS :

We collect and store the information you provide on When you subscribe to the Utinam newsletter, create an account, place an order, fill out the contact form or contact customer service, we collect and store the following information, in whole or in part :

We mainly use your personal data for the management of our customers / prospects, and in particular to ship your orders, to answer your requests or to send you news and information about our products, events and information that may be of interest to you.

When you choose to unsubscribe from the newsletter, your email is deleted from our system.


We may collect your IP address and browser type for system administration and/or statistical purposes and without identifying any other individual information.

The default settings of web browsers are usually set to accept cookies, but you can easily change this by changing your browser settings. However, please note that if you choose to disable cookies, some parts of our site may not be accessible.

Your access to your personal data

You always have the possibility to contact us by e-mail at or to connect to your account on the site to consult the personal data concerning you which are in our possession.

If you identify an error in this data or if you find it incomplete or ambiguous, you can also ask us to correct, complete or clarify it.

You may also object to your data being used for commercial prospecting purposes or communicated to third parties for this purpose.

Finally, you can ask us to delete any personal data we hold about you by sending us a written request accompanied by a copy of your ID.

However, please note that we may keep a record of your data for archiving purposes (particularly where we are required to do so by law).

Dissemination of your personal data

Subject to what is indicated in this personal data protection policy or unless we have obtained your prior consent, we may communicate your personal data to our commercial partners for the aforementioned purposes (order management, after-sales service, customer service).

These people may be led to contact you directly from the contact details you have given us.

Storage of your personal data

Your personal data is stored in our databases.

In some cases, and mainly for technical reasons, these databases may be stored on servers located outside the country (including outside the European Union) from which you originally entered the data.

We may retain your Personal Information for as long as your user account is active or as otherwise necessary to provide you with our Services.

Due in particular to the variety of our partners (distributors and sales outlets worldwide) who work with UTOPOS and in order to optimise the quality of service, the above-mentioned communications of information may involve transfers of personal data outside your country and/or to countries that are not members of the European Economic Area, whose legislation on the protection of personal data differs from that of the European Union.

In this case, rigorous and appropriate physical, organisational, procedural, technical and personnel measures shall ensure the security and confidentiality of personal data.

Securing your data

We aim to always store your personal data in the safest and most secure manner. To this end, we take the appropriate physical, technical and organisational measures to prevent, as far as possible, any alteration or loss of your data or any unauthorised access to it.